• Viva Las Vegas… Urban Myth, Great Bobby Flay Quote For Service Managers & Service Advisors

    Vegas Baby! My whole team and I where in Vegas a couple weeks ago. We did some work for our friends at “Park Place” who just moved into that market from Dallas (Great car guys… not many like them with a true passion for our Industry left). Our team also had a kick off meeting for our new, interactive, virtual, trackable Service...

    Viva Las Vegas… Urban Myth, Great Bobby Flay Quote For Service Managers & Service Advisors

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Viva Las Vegas… Urban Myth, Great Bobby Flay Quote For Service Managers & Service Advisors

August 12th, 2012 | Posted by chriscollins

Vegas Baby! My whole team and I where in Vegas a couple weeks ago. We did some work for our friends...

The Effective Labor Rate Bet

July 25th, 2012 | Posted by Admin

If you missed last months “Service Manager Libration Webcast” you didn’t see me call my friend Joe and settle up...

They Made Us Into Cartoon Characters

June 25th, 2012 | Posted by Admin

I have been holed away for the most part working on my new book geared at Service Advisors. The working title...

Better than sexting… CP, ELR, Net-to-Gross

April 1st, 2012 | Posted by chriscollins

Late Saturday afternoon I was home watching Talladega Nights with Murphy and Christina my two bulldogs. Then I got the...

My Top 17 Must Read Business Books of All Time

December 18th, 2011 | Posted by chriscollins

“I find television to be very educating. Every time somebody turns on the set, I go in the other room and...

What Happens in Vegas… You Can See Here! 2011 Top Dog Event

October 3rd, 2011 | Posted by chriscollins

Every year I take my “Top Dog” Service Advisors away for a weekend workshop. These are the best of the best...

Last Years “Top Dog” Service Advisor Event

August 23rd, 2011 | Posted by chriscollins

As you can see from the video, our Top Dog Advisors had a blast at last year's Top Dog Event....

Automotive Marketing: Fixed Ops Case Study (Direct Mail vs Email)

June 8th, 2011 | Posted by chriscollins

I did a case study of what pulls better, direct mail or email marketing. We had two Car Doctor Service...

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Digging for Profits By Chris Collins - Dealer Service Training Specialist

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