How often are you using training to refocus your employees on what’s important? I suggest a 15 meeting at the beginning of every shift. Get your team mentally focused on the important stuff right at the beginning of the day.

This is what they are thinking about

1. Kids
2. Husband/Wife
3. Who Jenny at the front desk slept with.
4. The up coming weekend
5. Fantasy Football
6. Ebay
7. The election
8. The economy
9. Argument with a friend
10. How long till they get off work
11. They deserve more money

What are you thinking about? “I hope Gross and CSI”

Just shows how important it is to train and refocus your employee’s everyday