Featured Articles

• Service Advisor Training: Circle Of Trust
  

  I had the idea for the "Circle Of Trust" on a flight back from the east coast. I had been talking to some service advisors and was explaining how to think about the customer relationship long term. Explaining that the...

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• 7 Reason You Can Be Successful in 2009
  

  7 Reason You Can Be Successful in 2009 1. Face the facts. What happens in your business STILL has much more to do with how you think, who you surround yourself with, who you connect with, and what...

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• When A Rock Band Has A Clear Vision
  

  Cold Play Has It All Summarized On One Little Piece Of Paper I love this stuff..... One of my observations on very successful people is it's rarely a mistake. I have seen it over and over  again.. If you saw...

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• Last Years “Top Dog” Service Advisor Event
  

  As you can see from the video, our Top Dog Advisors had a blast at last year's Top Dog Event. I took them to the Hard Rock in San Diego for the weekend and we had them Mastermind and share...

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• Check Out My Article In The August Issue Of Fixed Ops Magazine “Be A Parts Bulldog”
  

  In The August Issue Of Fixed Ops Magazine. I share one of my really big secrets...I already had an email from a friend that I shared to much... I call it the "Bulldog System" and it will help you sell more maintenance...

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