18Aug, 2009

Interview: Mr. X "Automotive Service Manager" at the top of his game

Meet Mr. X an Automotive Service Manager

I recently caught Mr. X in  Las Vegas and twisted his arm to sit down and let me interview him.

He is the real deal with an Effective Labor Rate of $173.99

Mr X with Tyler Connolly from Theory Of A Dead Man at Crue Fest

Mr X with Tyler Connolly from Theory Of A Dead Man at Crue Fest

Not surprising with all of the bad Automotive Industry News, Mr X seemed immune to it all.

He was talking about Driving Sales, Service Marketing, Service Advisor Training, all while having a great time

He shares his Secrets to:

  • Turning An Average Day Into A Huge Day
  • Service Manager Time Management
  • How The Role Of Service Managers Has Changed In The Last Couple Years
  • One Thing He Did,  His Dealer Can't Stop Thanking Him For
  • Marketing And Customer Retention
  • Reading The Financial Statement And What He Looks At Daily

Mr. X and a cute girl in the crowd at Crue Fest

Mr. X and a cute girl in the crowd at Crue Fest

Put your name and email into the opt in box on the right and you will
immediately get an email with a link to the Video of Mr. X in Vegas….


Mr X is also a member of the Secret Secret Service Society.

He may have crossed the line and shared too much in the interview.

But if you pick up one tip or idea its worth it…

Poolside at Rehab (Hard Rock Las Vegas)

Poolside at Rehab (Hard Rock Las Vegas)

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Comments on Interview: Mr. X "Automotive Service Manager" at the top of his game »

August 19, 2009

Carl @ 10:24 am

Chris,

Great interview from Mr. X. Bring more like this, can you have a Miss X interview next?

Carl

Lisa Brucker @ 10:27 am

Wow, love this Mr. X …so much information, I had no idea a Service Manager was really a Sales Manager in so many ways this is going to help me ..thanks

James K. @ 6:06 pm

It's about time someone gets it and knows that the "S" in Service is the same "S" in Sales! I agree also that everyone on the team should want the same prize and that is to be #1! Bravo to Mr. X

August 24, 2009

James Baumer @ 2:30 pm

The Top Dog SSS meeting was great. Our three Advisors that attended are in touch with their teams and are coming up with great new ideas. McCoy has questions about Rehose package. Who would be a good person to call?

admin @ 9:21 pm

I would call "Number One"

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Digging for Profits By Chris Collins - Dealer Service Training Specialist

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