Featured Articles

• Increase Your Service Department Sales This Summer (H20 Profit Exploder)
  

  We literally went from selling 6 "Express Details" a day to 24 by one simple change in our process….Watch video Increase Your Customer Pay Sales This Summer 1. Create a Detail/Spa Menu (Good, Better, Best) 2. If at all possible, present the menu...

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• 10 Things Your Employees Are Thinking About
  

  How often are you using training to refocus your employees on what’s important? I suggest a 15 meeting at the beginning of every shift. Get your team mentally focused on the important stuff right at the beginning of the day. This...

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• You Can Sell Frozen Water If You Have A Sales Process
  

  I Love Vegas.... My wife and a couple of our friends (Rock and Rock Harder) went with us to Vegas to see Motley Crue. We were walking through the Mandalay Bay and were stopped by a group of pretty girls in Fur...

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• Service Advisor Training: Circle Of Trust
  

  I had the idea for the "Circle Of Trust" on a flight back from the east coast. I had been talking to some service advisors and was explaining how to think about the customer relationship long term. Explaining that the...

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• Trey Wingo at ESPN Party
  

  Try Wingo and Chris Collins I met Trey Wingo the other day. Great guy... Sports Center might as well be the only thing on TV with all the bad news on the economy. My favorite phrase from Sports...

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