Featured Articles

• Happy New Year
  

  2009 already has the makings of a "Dogs...

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• New Online Automotive Service Advisor Training
  

  Get Your 3 Free Service Advisor Training Videos Here Online Service Advisor Training Like Nothing You Have Ever Seen. The video will take you to the opt in page...sign up and get 3 new videos I made for you. The "Table Of Contents"...

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• The most important 15 minutes of the day
  

  I have had clients on several occasions tell me they wish that their sales meetings had as much energy and focus as our daily shift meetings in service. It’s not that easy for the managers to keep the meetings...

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• "Increase Your RO Count" Workshop for Service Managers!
  

  When I first released my book I had offered a free strategy session to anyone who bought a book, and then we sold a ton of books! So consequently I have had the opportunity to interact with Service Managers and Dealers...

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• 10 Things Your Employees Are Thinking About
  

  How often are you using training to refocus your employees on what’s important? I suggest a 15 meeting at the beginning of every shift. Get your team mentally focused on the important stuff right at the beginning of the day. This...

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