Service Manager

Service Manager training and coaching

29Apr, 2009

Increase Your Service Department Sales This Summer (H20 Profit Exploder)

We literally went from selling 6 "Express Details" a day to 24 by one simple change in our process….Watch video

Increase Your Customer Pay Sales This Summer

1. Create a Detail/Spa Menu (Good, Better, Best)

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10Feb, 2009

When A Rock Band Has A Clear Vision


Cold Play Has It All Summarized On One Little Piece Of Paper

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I love this stuff…..

One of my observations on very successful people is it's rarely a mistake.

I have seen it over and over again..

If you saw 60 Minutes on Sunday you understand. You're always trying to surround yourself with the best people and just like Cold Play you have a clear vision and work harder than your competition…

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4Jan, 2009

7 Reason You Can Be Successful in 2009

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7 Reason You Can Be Successful in 2009

1. Face the facts. What happens in your business STILL has much more to do with how you think, who you surround yourself with, who you connect with, and what you do than what is happening on Wall Street or FOX News.


2. Since it’s hard to tell in this market where to invest your time and money. Invest it in yourself. I personally will spend more time in 2009 on personal training, mastermind groups, and business consulting.


3. Don’t sit and wait for things to return to the way they were. An entirely new economy is starting, presenting new opportunities, challenges, and requiring new strategies.


4. The slow and under prepared might go away. Learn to execute faster, and embrace complexity in this new market. Speed and momentum are still one of the hardest things to compete with. If you are faster to react, with better systems and strategies, you will not only win, you will pick up the market share when others fall by the way side…

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15Sep, 2008

The most important 15 minutes of the day

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I have had clients on several occasions tell me they wish that their sales meetings had as much energy and focus as our daily shift meetings in service. It’s not that easy for the managers to keep the meetings fresh. I think it’s my Secret Service Society number one challenge to keep the advisors engaged. We find the better the games and meetings, the harder they are to top or duplicate. The advisors do get somewhat jaded after 90 days. I am constantly blown away by what some of the managers come up with.

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1Sep, 2008

The Best Sales Person I Know

My Wife

Just this past afternoon, my wife and I were getting into our car for a drive. She asked me if I had heard about Arnold Schwarzenegger. I told her no. She went on to tell me that he is doing what Clinton did and that he was shutting things down until a budget is agreed upon. According to her, the government workers were complaining and getting worried that their wages would be cut. She told me there were police officers everywhere and that they were pulling over motorists for the littlest things to produce more money for the state. I told her that I did not know anything about all that.

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Digging for Profits By Chris Collins - Dealer Service Training Specialist

MR. X Service Manager
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