Services

Finally: Introducing a Proven Way to Get Your Service Manager the Resources and Training Needed to Achieve Top of the Industry Profits And C.S.I.


Daily in Store Consulting

Want unbiased set of eyes on your operation and performance? Proven and dramatically life changing solutions for your business. This is only offered on a case-by-case basis and application, and financials are needed for consideration.

BDC Installation and Training

Service Advisor Training.
What’s different about this training is that it’s not a boring classroom style training that just gets you pumped up. Our focus is on results to your bottom line. So we have coupled the classroom training with a hands on in the service drive training. Its what we call the ABC’s of service writing. We will train your advisors from the meet and greet to advance selling and advanced walk a rounds. In the classroom training and then hands on “one on one” in the service drive training. It takes 4 days. Two 60-90 minute before or after hours training and 3 days of one on one in the drive with your advisors training.


Warning! There are lots of so-called "trainers" who actually know next to nothing about net profits, pricing structure, financial statements, and C.S.I. They're great at giving motivational speeches – you know the kind (and hear me clearly on this – these “Rah! Rah!” events have their place) – you leave so motivated that you feel like you could walk through a brick wall. I've been to these seminars, too, and they felt great. The thing is that as soon as I got back to my dealership all pumped up and ready to make big changes, I got caught up in the day to day issues, and really didn't understand how to overcome the little variables that everyone has. It may be personnel, market conditions, state laws……the list goes on and on. I always ended up feeling like I wish I could get the trainer to come to my store and mentor me, not just fire me up and let me go back to my store alone.


No matter how fired up you get at these seminars, you'll never leave with the revolutionary tools I want to share with you.

I'm telling you this because one of the most dangerous things you can do if you want to make more money in your dealership, is to put your faith in someone who has good intentions, but no real tools to get the job done. I have TRUE insider techniques that have made dealers like you millions of dollars over and over again.


Using these tools, I've set service customer pay sales increase records.
The record is an increase of $206,000 in one month. I almost broke that record recently in a different store, but missed it by a couple thousand dollars. Interesting to note, that does not include the parts dept sales increase. None of the numbers I'm sharing with you do. Parts sales always increase when service sales increase.

Wouldn't it be amazing if your dealership did even half as well as the BMW/Mini Dealership I recently worked with? We grew fixed operations from a YTD Net to Gross of 2% to 29% Net to Gross in a few short months. That's a 179% increase in Net Profit.

Think it's impossible? Maybe you're watching too much TV news. Day in and day out, we're hearing about our stalled economy, impending financial disaster, and all kinds of bad luck stories. It's enough to leave you settling for a "good enough" mentality, and lots of dealers let their poor results be justified by the bad news on TV. I currently have Service Managers that are setting records every month, even when the TV news peers are saying it's impossible.

Since you're still here, I'm going to assume you’re not willing to settle for just getting by. Clearly, you want more. You are ready for success, aren't you?


Please concentrate on your dealership’s biggest challenges for a moment… and imagine what it would be like if you learned how to pull the really big levers that show the quickest increase in profits. Just a bit of what I’d like to teach you…

  • How to have an effective labor rate that’s actually higher than your posted labor rate. You don’t want to miss this one!
  • How to transform order-taking service advisors into profit-generating machines. You have to see it to believe it!
  • Higher customer pay sales ad up to higher C.S.I.
  • Discover how to join a true “Secret Society” of other managers performing at levels you never even thought possible. This one’s really cool!
  • Why you should never, ever advertise discounts on your services. You be the judge of this benefit!
  • What if you had a proven way to attract, hire, and grow your own top performers? I can’t wait till you try this strategy!
  • Do your managers REALLY know how to read your financial statement. What numbers do you really need to understand so you get the results you want? Seeing is believing!
  • You could be doing the wrong things all day, every day. Learn what daily routines really effective managers follow. Three things no one does that are crucial to success everyday.
  • Learn the same strategies that made my team the #1 Selling New BMW Dealership in the Western Hemisphere for three years in a row. Hint: These same strategies earned my average consulting client an increase in customer pay sales of $107,000 last month! All this can be yours!
  • Unleash secret levers. Focus on THIS and watch your results change before your eyes. This tip is amazing!

I currently have a  waiting list for my dedicated 14-month one-on-one consulting service that is so intense, so concentrated, that I can only work with a few dealerships at a time. The 14-month in house consulting is so unique because it is a commission-based agreement. It is truly one of a kind and the results are almost guaranteed, because dealers on the program only pay if they see an increase in sales. Most of these dealers waited a year or more for their turn… email info@diggingforprofits for more information.

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Digging for Profits By Chris Collins - Dealer Service Training Specialist

MR. X Service Manager
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